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Technical Support - U.K. 07966 585094

SWDL Customer Support – U.K. 07966 585094

Legal All public domain registrations are registered in YOUR NAME not ours.

Domain registration and application fees are not refundable.

Below you'll find links to current corporate policies. To view any of the documents presented on this page, click on a specific policy/agreement.

Click to read our Terms and Conditions ...

What is a domain name?

A domain name is a Web address, such as coolexample.com, that is linked to an IP address (which represents a physical point on the Internet). When someone types a domain name into a Web browser, the requested Web page displays.

A domain name consists of a top-level and a second-level domain. A top-level domain (TLD), or domain extension, is the part of the domain name located to the right of the dot (coolexample.com). The most common domain extensions are .COM, .NET, and .ORG. Some other popular domain extensions are .BIZ, .INFO, .NAME, and .WS. These common extensions have certain guidelines, but are usually available to any registrant, anywhere in the world.

There are also restricted top-level domains (rTLDs), like .AERO, .BIZ, .EDU, .MIL, .MUSEUM, .NAME, and .PRO that require registrants to represent a certain type of entity or to belong to a certain community. For example, the .NAME domain extension is reserved for individuals, while .EDU is reserved for educational entities.

Country-code TLDs (ccTLDs) are for Web sites and registrants of a particular geographic location, such as .BZ (Belize), .CA (Canada), .DK (Denmark), .EC (Ecuador), .IE (Republic of Ireland), .UK (United Kingdom), .US (United States), and .NZ (New Zealand).

The part of the domain name located to the left of the dot (coolexample.com) is called the second-level domain (SLD) name.

What is a second level domain name?

The second-level domain name is the "readable" part of the address and refers to the organization or entity behind the Internet address. Second-level domain names must be unique on the Internet and registered with an Internet Corporation for Assigned Names and Numbers (ICANN)-accredited registrar.

How do domain names work? How do domain names work?

Registering a domain doesn't automatically make your Web site appear when visitors enter your domain into a Web browser. You have to upload your Web site to a computer that hosts the site and assigns a numeric address, called an IP address, to your domain. Your domain and associated IP address are stored in a database with every other domain and associated IP address. When visitors enter your domain into a Web browser, your domain works like an address forwarding service by forwarding visitors to the IP address where your Web site is stored. We use domain names instead of IP addresses because most people find it easier to remember a name rather than a series of numbers.

What do I do with domain names I have registered?} What do I do with domain names I have registered?

Forward them to your main domain.

Hold on to it. Maybe you haven’t decided what to do with your new domain. Don’t worry – there’s no rush. You can leave it parked with us for the length of your registration.

For new .COM and .NET domains and updates, it may take up to eight hours for changes to become effective. It may take up to 48 hours for changes made to all other domain extensions to become effective. This is because of the number of networks and agencies involved. Delays apply to all domains and registrars. Please allow for this delay when planning Web sites or configuring a domain to work with your email.

What does it mean to park a domain name?

When you park a domain name, a temporary Web page displays when visitors go to your domain. You may want to park your domain to indicate you are reserving it until you create your Web site, find a hosting provider, or sell the domain to a third party.

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